Gaming is about fun — not financial pressure or emotional distress. Jilevo wants you to always play within your limits. Our responsible gaming tools and guidelines are here to help you maintain that balance.
Jilevo believes gaming should be a healthy form of entertainment. Player protection comes before everything else on our platform.
Set your own daily, weekly, or monthly betting limits based on your budget. Limits take effect immediately once set.
When you feel like you need a break, you can temporarily suspend your account for anywhere from 24 hours to 6 weeks.
Activate a long-term self-exclusion of 6 months to 5 years if needed. Your account cannot be reactivated during this period.
View a real-time log of how long you've played each day. You'll get automatic alerts when you reach your set limit.
View a detailed report of all your financial activity at any time — a clear picture of where and how much you've spent.
Worried about gaming addiction? Jilevo's trained support team is always ready to point you in the right direction.
Reach out to our support team for any gaming-related concerns. We're always here for you.
Responsible gaming isn't just about betting less. At its core, it means keeping gaming a conscious, controlled, and enjoyable part of your life. At Jilevo, responsible gaming is a fundamental principle — not just a page on the site.
We believe every player's gaming experience should be exciting — never a source of stress. When gaming starts causing financial strain, damaging family relationships, or leading to emotional distress, it has crossed the line of responsible play.
Jilevo's responsible gaming policy rests on three core pillars — Awareness, Controls and Support. We combine technical tools, human support, and transparent information to uphold all three.
Gaming is always for entertainment — not a source of income. Responsible gaming on Jilevo means having fun while staying within your budget.
Online gaming is growing rapidly in Bangladesh. In this environment, Jilevo is actively working to build a culture of responsible gaming — because a happy, healthy player is our greatest success.
Many people don't realize when their gaming habits are becoming a problem. Jilevo wants you to stay ahead of it. Keep responsible gaming in mind if you notice any of the following signs:
Overspending your budget, borrowing money to play, or chasing losses with bigger bets.
Hiding your gaming from family and friends, straining relationships, or becoming increasingly isolated.
Feeling restless or irritable when not gaming, and thinking about gaming constantly.
Playing longer than planned, or skipping sleep and work to keep gaming.
If you notice one or two of these signs, don't panic — start using Jilevo's responsible gaming tools. If more signs appear, reach out to our support team for help.
Jilevo offers several effective responsible gaming tools you can access directly from your account — no special permission or waiting period required.
Set your own daily, weekly, or monthly deposit cap. Reductions take effect immediately; increases require a 7-day waiting period.
Your account will automatically pause if your losses exceed a set limit — a simple way to protect yourself from financial harm.
Set a maximum session duration for each gaming session. You'll receive an automatic break alert when time is up.
Temporarily close your account for anywhere between 1 day and 6 weeks. You will not be able to log in during this period.
Permanently deactivate your account for a period of 6 months to 5 years. Reactivation is not possible while this period is active.
Periodic pop-ups will remind you how long you've been playing and how much you've wagered.
All these tools are available under the "Responsible Gaming" section in your account settings. If you have any questions, our support team is always ready to help.
Answer the following questions honestly. If most of your answers are "Yes", start using Jilevo's responsible gaming tools.
Do you sometimes spend more than your set budget and regret it afterward?
Do you tend to place bigger bets after a loss to try to win back what you lost?
Do you feel annoyed or restless when asked to stop gaming?
Do you hide your gaming habits from family or friends?
Is gaming affecting your work, studies, or sleep?
Have you ever borrowed money or taken on debt to keep gaming?
Do other forms of entertainment feel less appealing compared to gaming?
This is a warning sign. Use Jilevo's cooling-off or self-exclusion tool now, or speak with our support team. Seeking help in time isn't weakness — it's courage.
Jilevo is strictly prohibited for users under 18. As part of our responsible gaming commitment, we take every measure to keep minors completely away from the platform.
Date of birth is verified at sign-up. Government-issued ID may be requested in cases of doubt.
A Know Your Customer process is required for every account. Withdrawals are not permitted until age verification is complete.
If a user is confirmed to be underage, their account is immediately closed and any deposited funds are returned.
Parents can use browser-based parental control software to block their children from accessing gaming sites.
If a parent suspects a child is using Jilevo, they can contact us directly at [email protected].
Jilevo has a firm, zero-tolerance stance on underage gaming. No exceptions, no compromises.
Responsible gaming doesn't require big changes. Small habits can make your gaming experience significantly better. Here are some practical tips from the Jilevo team:
Decide how much you're willing to spend before you start playing. Once you've lost that amount, stop for the day.
Decide in advance how much you want to win before you stop. Chasing wins out of greed often leads to bigger losses.
Take at least a 10-minute break every hour. Get up, stretch, have some tea — then come back.
Gaming under the influence of alcohol or substances impairs your judgment and increases the likelihood of taking excessive risks.
Don't make gaming your only source of joy. Keep up other habits like reading, sports, or spending time with friends.
Avoid gaming when you're feeling angry, frustrated, or anxious. Your decision-making ability is reduced in these states.
Research shows that players who game in a controlled, planned way report greater long-term satisfaction and enjoy gaming far more.