The information you provide on Jilevo is used solely to improve your experience. We never sell your personal data or share it with third parties without your consent. This page sets out our privacy policy in full and with complete transparency.
Your data is collected solely to provide our services. It is never sold to third parties and is kept secure with SSL encryption.
We don't just talk about privacy — we back it up with both technology and policy.
Every transaction and piece of data you share is protected by 256-bit SSL encryption. No one can intercept or access your information in transit.
Jilevo never sells your personal information to advertisers or third parties. Your data is used solely to improve your experience on the platform.
We only collect what is genuinely necessary to operate our services. Collecting unnecessary data goes against our policy.
Your data is stored in internationally certified data centers with 24/7 security monitoring and regular security audits.
You can view, correct, or request deletion of your data at any time. Your data belongs to you.
Jilevo's privacy policy and security practices are regularly reviewed and audited by independent third-party experts.
The starting point of Jilevo's privacy policy is full transparency — being clear about exactly what information you provide to us and what we collect automatically. Jilevo believes transparency is the best policy.
The following information is collected when you register on Jilevo, make a deposit, or contact support:
When you use the Jilevo website or app, certain technical information is collected automatically:
Jilevo never stores your full card number, CVV, or banking PIN. All payment processing is handled through PCI DSS certified gateways.
Information you provide on Jilevo is used only for its stated purpose. No data is used for unrelated activities, and no personal information is ever sold or rented.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verification, KYC completion | Legal Obligation |
| Contact Information | Notifications, Support & Promotions | Contractual Requirement |
| Financial Information | Payment Processing | Contractual Requirement |
| Gaming Logs | Dispute Resolution, Responsible Gaming | Legitimate Interest |
| Device Information | Fraud Prevention & Security | Legitimate Interest |
We use your data to improve platform services, deliver a personalized experience, and prevent fraud and money laundering. Your gaming patterns may also be monitored to support responsible gaming.
Jilevo's privacy policy is clear on this — we never sell your data to advertisers or data brokers. However, limited information may be shared with trusted partners where necessary to provide our services.
Selling or renting your data to advertisers, social media platforms, or data brokers is strictly against Jilevo's privacy policy.
All third parties with whom data is shared are bound by Jilevo's privacy agreement and may only use the information for specified purposes.
Jilevo uses cookies to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser.
You can disable or clear cookies at any time through your browser settings. Note that disabling essential cookies may affect login and payment functionality.
Jilevo does not retain your data indefinitely. Each category of information has a defined retention period, determined by legal requirements and operational purposes.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of active account + 5 years |
| Financial Transaction Records | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Gaming Logs | 3 years |
| Cookie Data | Up to 13 months |
| Support Conversations | 2 years |
Once the retention period expires, data is securely deleted or anonymized. Data may be retained longer for legal requirements or ongoing investigations.
Under Jilevo's privacy policy, you have full rights over your own data. We respect those rights and make every effort to respond as promptly as possible.
You may request a copy of all information we hold about you at any time.
If any of your information is inaccurate, you may request that it be corrected.
Where no legal obligation exists, you may request that your data be deleted.
You may request that the processing of your data be restricted under certain circumstances.
You can request your data in a machine-readable format and have it transferred elsewhere.
You may object to the processing of your data on the basis of legitimate interest.
To exercise any of the rights above, please contact our support team. We aim to respond within 30 days. Requests will be processed after identity verification.
Jilevo is strictly prohibited for users under 18. In line with our privacy policy, we never knowingly collect personal information from minors.
Jilevo is a strictly adults-only platform. Any account found to belong to a minor will be dealt with under a zero-tolerance policy.
Jilevo's platform may at times integrate third-party services such as game providers or payment gateways. These services operate under their own privacy policies, which Jilevo does not control.
We recommend reading the privacy policy of any third-party service before using it.
Jilevo reserves the right to update this privacy policy as needed. Changes may be made in response to legal developments, new services, or technical improvements.
We will notify you in advance of any significant changes to our Privacy Policy. We recommend checking this page regularly.
For any questions, concerns, or complaints regarding privacy, please reach out to Jilevo's dedicated Privacy Team. We aim to respond within 30 business days.
If you believe your privacy rights have been violated and are unable to resolve the matter by contacting us, you have the right to lodge a complaint with the relevant data protection authority.